Recently there have been reports of scammers targeting Home Care Package recipients via phone.
These scammers often start by offering a better Home Care Package and attempting to lure the client into making a payment of some description, including through the purchase of vouchers.
In one reported case, a scammer advised the client they could offer a better Home Care Package deal and that they were eligible to receive a sum of money, but in order to receive this money they had to pay upfront through the purchase of vouchers.
Clients are advised to report any suspicious activity to their Service Provider and the police.
Information on scams and the ability to report them can also be done via the Australian Competition and Consumer Commission’s website ‘Scamwatch’.
